Last updated: 23/01/2023

TERMS AND CONDITIONS

Welcome to NANOGO DETAILING, here’s our legal stuff if you need it.

NANOGO DETAILING LTD and its affiliates provide access to the NANOGO DETAILING LTD website https://nanogo.co.uk and sell our products to you subject to the conditions on this page. Please read these conditions carefully before using the NANOGO DETAILING LTD website. By using the  NANOGO DETAILING LTD website, you signify your agreement to be bound by these conditions. All references to NANO GO® fall under the copyrights and registered trading names of NANOGO DETAILING LTD.

Definitions

“Account” – means a unique customer account created to access our Site or parts of our Service.
“Company” – (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to NANOGO DETAILING LTD.
“Country” – refers to the United Kingdom.
“Content” – refers to content such as text, images, video, or other information that can be posted, uploaded, linked to or otherwise made available by You, regardless of the form of that content.
“Device” – means any device that can access the Site such as a computer, a cell phone or a digital tablet.
“Rating” – is the evaluation of the goods purchased (bought) by the customer on the Site in “points” in the 5 (five) star system.
“Review” – means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of our products.
“Site” – refers to the Website accessible from https://nanogo.co.uk
“Terms and Conditions” – (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
“Third-party Social Media Service” – means any services or content (including data, information, products or services) provided by a third party that may be displayed, included or made available by the Site.
“You” – means the individual accessing or using the Site, or the company, or other legal entity on behalf of which such individual is accessing or using the Site, as applicable.

1. Agreement to terms

1.1. You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Use. If you do not agree with all of these Terms of Use, then you are expressly prohibited from using the Site and must discontinue using it immediately.
1.2. Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason.
1.3. We will alert you about any changes by updating the “Last updated” date of these Terms of Use, and you waive any right to receive specific notice of each such change.
1.4. It is your responsibility to periodically review these Terms of Use to stay informed of updates. You will be subject to and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Use by your continued use of the Site after the date such revised Terms of Use are posted.
1.5. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.
1.6. Accordingly, those persons who choose to access the Site from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
1.7. All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of and be directly supervised by, their parent or guardian to use the Site. If you are a minor, you must have your parent or guardian read and agree to these Terms of Use prior to you using the Site.

2. Trademarks

2.1. NANO GO® and other marks indicated on our website are trademarks or registered trademarks of NANOGO DETAILING LTD.

3. Intellectual property rights

3.1. All content included on the website, such as text, photographs, video, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and all source code, databases, functionality, software, is the property of NANOGO DETAILING LTD, its affiliates or its content suppliers and is protected by the United Kingdom and international copyright and database right laws.
3.2. The compilation of all content on this website is the exclusive property of NANOGO DETAILING LTD and its affiliates and is protected by the United Kingdom and international copyright and database rights laws.
3.3. All software used on this website is the property of NANOGO DETAILING LTD, our affiliates or our software suppliers and is protected by the United Kingdom and international copyright laws.
3.4. You may not systematically extract and/or re-utilise parts of the contents of the Website without NANOGO DETAILING LTD express written consent.
3.5. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without NANOGO DETAILING LTD express written consent.
3.6. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without NANOGO DETAILING LTD’s express written consent.

4. Privacy

4.1. Please review our Privacy Policy, which also governs your visit to https://nanogo.co.uk, to understand our practices.
4.2. By using the Site, you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the Site is hosted in the United Kingdom.

5. Your Account

5.1. If you use the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer/mobile device to prevent unauthorised access to your account.
5.2. You agree to accept responsibility for all activities under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
5.3. Please ensure that the details you provide are correct and complete and inform us immediately of any changes to the information you provided when registering.
5.4. NANOGO DETAILING LTD reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel your order, we will notify you by email and it will be free of charge.

6. Products

6.1. We make every effort to accurately display the colours, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products.
6.2. All products are subject to availability, and we cannot guarantee that items will be in stock.
6.3. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.
6.4. In the event, that the product is listed at an incorrect price, or with incorrect information, NANOGO DETAILING LTD shall have the right to refuse or cancel any order placed for a product listed at the incorrect price.
6.5. NANOGO DETAILING LTD shall have the right to refuse or cancel any such order whether or not any such order has been confirmed and your credit card charged. If your credit card has already been charged for such a purchase and your order is cancelled, NANOGO DETAILING LTD shall issue a credit to your credit card in the amount of the charge.
6.6. Although NANOGO DETAILING LTD attempts to provide accurate information, it does not warrant or make any representations regarding the accuracy or reliability of the information on this site.
6.7. Your use of the site is at your own risk.

7. Purchases and payment

7.1. Product prices are in British Pounds.
7.2. All payments shall be in British Pounds.
7.3. Prices in the e-shop displayed include VAT.
7.4. The delivery fee (if applicable) is added to the total amount of the goods.
7.5. We accept the following forms of payment:
Direct bank transfer. Bank name: LLOYDS BANK, Sort code: 30-98-97 Account: 80475160
Revolut payments. Revolut Ltd is incorporated in the United Kingdom and is authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011.
7.6. You agree to provide current, accurate and complete information for us to properly complete your purchase, delivery and invoicing transactions.
7.7. You further agree to promptly update account information, including email address, phone number, and delivery address so that we can complete your transactions and contact you as needed.
7.8. We may change prices at any time.

8. Return/Refunds & Shipping policy

8.1. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
8.2. To be eligible for a return, your item must be in the same condition that you received it, unused, with undamaged protective seals, the trigger-spray head intact and unused, and in its original packaging. You’ll also need to provide the receipt or proof of purchase.
If your item is not suitable, and you want to start a return, then please first notify us by email at info@nanogo.co.uk stating the reason for the return. Please note that returns will need to be sent to the following address: the return address will be provided at the time of return.
If your return is accepted, we’ll send you instructions on how and where to send your package. The postage cost is not reimbursed. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not the United Kingdom, shipping your goods may take longer than expected.
8.3. You can always contact us for any return questions at info@nanogo.co.uk.
8.4. Please inspect your order upon receipt and contact us immediately if the item is defective, or damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
8.5. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
8.6. Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please, contact us at info@nanogo.co.uk.
8.7. Delivery UK Mainland only. The delivery option costs £6.24. We aim to dispatch all orders within 2-3 working days of your payment being received. Please allow a further 3 working days in the event of any offers, sales or promotion periods.

 

9. Prohibited activities

9.1. You may not access or use the Site for any purpose other than that for which we make the Site available.
9.2. The Site may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us.
9.3. As a user of the Site, you agree not to:
 9.3.1. Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
 9.3.2. Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users by electronic or other means to send unsolicited emails, or create user accounts by automated means or under false pretences.
 9.3.3. Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Site and/or the Content contained therein.
 9.3.4. Engage in unauthorized framing of or linking to the Site.
 9.3.5. Make improper use of our support services or submit false reports of abuse or misconduct.
 9.3.6. Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
 9.3.7. Interfere with, disrupt, or create an undue burden on the Site or the networks or services connected to the Site.
 9.3.8. Use any information obtained from the Site to harass, abuse, or harm another person.
 9.3.9. Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavour or commercial enterprise.
 9.3.10. Use the Site to advertise or offer to sell other than NANOGO DETAILING LTD goods or any services.
 9.3.11. Use the Site in a manner inconsistent with any applicable laws or regulations.

10. Guidelines for reviews

10.1. We may provide you with areas on the Site to leave reviews or ratings.
10.2. Review – is an open opinion about the product submitted by the Customer who purchased the product on the Site.
10.3 Rating is the evaluation of the product purchased by the Customer on the Site with points in the 5 (five) star system.
10.4. When posting a review, you must comply with the following criteria:
10.4.1. Your reviews should not contain offensive profanity or hateful language.
10.4.2. Your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability.
 10.4.3. Your reviews should not contain references to illegal activity.
 10.4.4. You should not be affiliated with competitors if posting negative reviews.
 10.4.5. You may not post any false or misleading statements.
 10.4.6. You may not organize a campaign encouraging others to post reviews, whether positive or negative.
10.5. The Site publicly displays only the name/nickname of the person who submitted the review and the content of the review.
10.6. In accordance with the requirements of legal acts e-mail address, telephone number or other information related to the person who submitted the Review is not published.
10.7. We may accept, reject, or remove reviews at our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate.
10.8. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review.
10.9. By posting a review you grant Us full rights to the Content of the Review, which We may reproduce, modify, translate, transmit, display, perform, and/or distribute all Content related to the Review by any means.

11. Submissions

11.1. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgement or compensation to you.
11.2. You hereby waive all moral rights to any such Submissions, and you hereby warrant that any such Submissions are original with you or that you have the right to submit such Submissions. You agree there shall be no recourse against us for any alleged or actual infringement or misappropriation of any proprietary right in your Submissions.

12. Links to Other Websites

12.1. Our Site may contain links to third-party websites or services that are not owned or controlled by the Company.
12.2. The Company has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
12.3. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
12.4. We strongly advise You to read the terms and conditions and privacy policies of any third-party websites or services that You visit.

13. Termination

13.1. We may terminate or suspend your Site account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions. Your right to use the Site account will cease immediately.
13.2. If you wish to terminate Your Site account, you may simply discontinue using the Site or notify us by email to close it.

14. Limitations of liability

14.1. Notwithstanding any damages that you might incur, the entire liability of the Company and any of its officers under any provision of this Terms and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you through the Site.
14.2. To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Site, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

15. Entire agreement

15.1.The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
15.2. These Terms of Service and any policies or operating rules posted by us on this site or with respect to The Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
15.3. Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

16. Governing law

16.1. These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England.

17. Changes to terms of service

17.1. You can review the most current version of the Terms of Service at any time on this page.
17.2. We reserve the rights, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our Site. It is your responsibility to check our Site periodically for changes.
17.3. Your continued use of or access to our Site or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

18. Contact information

To resolve a complaint regarding the Site or to receive further information regarding the use of the Site, please, contact us at:

NANOGO DETAILING LTD
Unit 11 Broadgate House,
Westlode Street, Spalding,
Lincs, United Kingdom, PE11 2AF
https://nanogo.co.uk
info@nanogo.co.uk